100% satisfied customer!
We were having new flooring installed when the installer put the job on hold when he found a small area with mold. He said it had to be tested before work could continue. I didn't know who to call so I searched online. Scott answered my call and knew exactly what to do. Since it was late in the day he came out the next day, took a sample, explained the process. He called a couple days later with the results, right when he said he'd have the results. He emailed me the paperwork I needed to send to our installer and the project was back on track! I definitely recommend him to anyone who needs any testing and will call again if we need this service again.
- Nancy .
Very professional and thorough home inspection....thank you Scott!
I hired Scott for a home inspection on a 3300 sq ft home in Rochester Hills. He was accommodating and able to schedule the inspection for the time/day we needed. Scott arrived on time and spent several hours checking every inch of the home (including attics & roof). I was impressed with his attention to detail even filling sinks and tubs to ensure everything was functioning correctly.
Several issues not noticed during previous visits to the home were uncovered. Scott followed up the inspection with an email containing a 28 page pdf report of the home inspection. The report was extremely thorough and included pictures for any areas of high interest.
We ended up moving forward with the purchase and used the information provided by Scott to negotiate a better price. I'm extremely satisfied with the home inspection!!
- Ryan F
Arm yourself with knowledge -- BE AWARE
Scott Bates is very professional, thorough and professional. He is timely and understands how frightening environmental issues can be -- they are the elephant in the living room that no one wants to address. Scott is not intimidated by associations or landlords -- he has one goal -- your safety and your peace of mind.
Scott validated my concerns and moved quickly. He was flexible and his rates were competitive. Another remediation company refused to even come and give an estimate -- knowing full well there was a health and advert issue. Scott forged ahead with integrity and one goal in mind, customer satisfaction. Mr Bates came highly recommended by the Linda Rae Team of Real Estate One and I see why they use him for inspections in Rochester and the area. He knows his stuff and is a solid professional. I highly recommend Mr. Bates and am forever grateful.
- Lisa .
Scott is great!
We are selling our home and had some questionable areas in our home that the inspector wanted tested for mold. I contacted Scott and he came out the next morning. Scott arrived right on time and was very efficient. He is super friendly as well! I'll definitely be referring B-aware to friends and family!
- Stefanie .
High quality and friendly
If I go through buying process in future I will be using this company again!!
- Matt .
Best inspector ever
Scott will work for you and find issues other inspectors may miss. With his help, we discovered major problems with a home we wanted to buy and we were able to make informed decisions. Do not buy a house without calling him for an inspection.
- Gab R
Very thorough and professional
Scott was hired by buyers to inspect a home we recently sold. He found things that 2 other inspectors missed in the same home. We hired him last week to inspect a house that my Dad was interested in purchasing. Good thing: based on Scott's knowledge of materials used in older homes and other problems he identified, we decided to pass on this home. We'll definitely be calling him again when we find something better for my Dad. Thanks Scott!!
- Ann .
This is the first time we have bought such an old home, so a comprehensive inspection was paramount. Scott did an excellent job of prioritizing problems that needed immediate attention ( mostly electrical) and issues we would encounter down the road. ( hot water heater for ex.). His careful report including photos made it very easy for us to communicate with repair people and contractors as we began renovation. Excellent service; very knowledgeable, would highly recommend this company and owner, Scott.
- Mary .
Professional and friendly
Told me exactly what and how long the process was going to take. After completion told when I would have my report. Very courteous. would recommend highly.
- Scott .
Great service experience.
Scott is very detailed and professional. He is thorough and provides cost effective recommendations.
- Paul .
Detailed, Covered what was needed, no unnecessary upcharges!
The owner Scott was very accommodating on short notice. He went through every part of the house and made honest suggestions to save us trouble down the road.
So thankful he recommended the radon test. The results were at a very toxic level and he explained how this can be remedied to ease our concerns.
He has a moisture tester and a sensitive nose to decide if mold test is a necessary. In our case it was not needed, which saved us $ on the inspection!
On a side note, I appreciate all he has done of the US, as a volunteer fireman and training leader dogs.
- Zak .
Scott did a wonderful job inspecting out home. Setting up an appointment was easy and he reviewed the inspection results in a timely manner. I would recommend him to anyone looking to get a good home inspector.
- Sri D
Timely, efficient and thorough! Concentrated on what mattered.
- Tim .
Thanks, B-Aware, for the timely inspection
Scott came out to inspect and struck me as knowledgeable & friendly. His experience on the job supported his quiet confidence. Combine that with the individual who referred Scott Bates and B-Aware to me (Paula Rea Johnton, Linda Rea Team Realtors), and I feel very comfortable with the thorough home inspection. Finally, the report was returned quickly. Very satisfactory performance from B-Aware Home Inspection Services.Paula
- Paula .
Quck and cheap
Came out a couple hours after calling. Done in 15 minutes and was cheaper than some others I called.
- joe .
Return for follow up
Returned to take a look at a mystery stain under carpet that wasn't visible.
- Randy B
Trusted enough to use for family
As a real estate agent I have seen Scott's work and knew it to be thorough and professional. When my wife's aunt needed a home inspection I knew who to call. He was on time, courteous and knowledgeable. Scott pointed out and documented electrical safety concerns that were addressed and repaired thanks to his report.
I would gladly recommend Scott to anyone needing a home inspection.
- Rich .
Scott did a great job walking me through the entire process. This being my first home purchase I didn't know what to look for.
His detailed report with photos gave me a clear understand of the things that needed improvement and what to expect for years to come.
Would recommend to anyone.
- Andrew .
Detailed and informative inspection
Scott did the home inspection for our new home. As an older home, we knew there would be a number of issues. Scott explained everything in a very relaxed and informative way. There was nothing we did not understand, and we had a true picture of the issues that are present in the house, as well as common sense accurate suggestions to remedy issues. Scott's report with multiple photos will be our resource for many months to come as we begin to make this home our own. We strongly recommend this firm to any homeowner at any time. Scott is a true professional and expert in his field. We will definitely use this firm again.
- Mary .
my Inspector for life.
I needed an inspection done within 24 hours and as busy as Scott is, he was able to accommodate my needs. Scott has been in the business for over 15 years and his experience is shown in his work! Professional, kind, and he exceeded my expectations. Scott will be my inspector for any home I purchase moving forward and anybody else I know whose looking for one will be going to Scott as I will be highly referring him. Job well done!
- Gassan .
Very professional inspction
Scott was very professional and thorough. Very personable and easy to talk to.
- Phil .
The best help EVER
I spoke directly to the owner who did an AMAZING job educating me on the processes and best practices for having a home inspection performed. He was available within 24hrs to perform mold and air quality testing. He is knowledgeable, friendly and accessible. Oh, did I mention competitively priced?
- Andrea .
Scott answered and scheduled in a timely manner. Report was very detailed. Completely satisfied.
- Sandy R
I arrived at the home 15min early to find Scott was Already on the roof.He came down and greeted me and my family. He stated that we were here for me and if I had any questions I may ask at any time. Then he invited us to be his "SHADOW" that we could follow him through the home.
He answered all my questions, even the ones I had two days later. I will Recommend B-AWARE HOME INSPECTION to all my friends.
- Brent s
Great Inspection Experience!
As a first time home buyer, I was new to the process and was not quite sure what to expect during a home inspection. Scott made the whole experience super easy & informative.
He showed up on time, was professional, extremely polite, and was able to point out things around the house to educate me on future repairs/updates, using language that I understood!!!
I highly recommend Scott to anyone looking for a professional, top-notch home inspection!!! I was extremely pleased with my experience.
- Julie .
The inspector is professional, responding promptly.
- Cindy .
Best home inspector ever
Scott arrived early for the inspection, and went over the entire house with me. He explained everything he was looking for, and what it means to me the home buyer. He was very thorough, and I received my report with pictures the next day. I would highly recommend Scott and B Aware Home Inspection if you are buying a house.
- Peter .
Always a pleasure
I have always received such great service from B-Aware. They are knowledgeable, courteous and professional.
- Avi .
Scott inspected 2 homes for my daughter and her husband, so when they recommend him for our inspection, I didn't hesitate.
Scott is VERY thorough and takes his time - he never appears to be "on the clock." He truthfully answers even stupid questions from home buyers, and does it with a smile. He even sits down with the realtor and buyer at the end of the inspection to offer a qualified opinion and his feelings about the potential purchase. He really knows his stuff (I love the moisture meter because now the fact that we have to gut one bathroom won't be a nasty surprise). My realtor loves Scott's thoroughness, and was thrilled to learn about the moisture meter, as she intends to try it on a bathroom in her 1950's home. Here comes yet another bathroom gut...
- Lee .
Scott Bates was great to work with. He arrived early for our scheduled appointment and already started inspecting the home. Scott was very thorough and offered me the opportunity to follow him from the beginning of the inspection if I was interested. He pointed out and explained problems to me as he found them. Scott also did a complete assessment of the crawl space having to go into the crawl quite a distance in which he did find some issues to repair. I received my report within 24hrs as promised and used this information to put into my purchase agreement so the seller would cover the cost to fix the problems found.
- Bob .
I had to have my house tested for mold. B-Aware was recommended for the job. Scott was very easy to deal with. He was always polite, curteous, on-time, and professional. The work was quickly performed and a well documented report was promptly received. I also had B-Aware do a house inspection for me many years ago. Scott is very knowledgeable and thorough on home inspections. I highly recommend B-Aware.
- Mike .